1800 929 118

About Us

True Align - Melbourne NDIS Provider > About
who we are

Melbourne's Trusted NDIS Provider for Over 12 Years

True Align is a registered NDIS provider based in Melbourne, supporting individuals with disabilities to live with greater independence, dignity, and choice. For over 12 years, our dedicated team has delivered personalised, high-quality support — helping participants build skills, strengthen connections, and achieve their goals.

participants supported

00k+

client satisfaction

00%

In-Home Support
Personal Care & Growth
Support Coordination

Our Values

At True Align, our values are at the heart of everything we do. We believe in collaboration, empowerment, dignity, and respect — delivering the highest quality NDIS services to help every participant thrive. Our experienced team works alongside you to provide support that truly makes a difference in your daily life.

Our Vision

To empower people with disabilities and their families to lead a meaningful life of their choice — experiencing personal growth, building independence, and connecting with their community across Melbourne.

Our Mission

To provide innovative, high-quality NDIS support services that enhance lifestyles, promote independence, and enable individuals with disabilities to enjoy fulfilled, self-directed lives.

how it works

Get Started in Just 3 Steps

Get In Touch

Reach out by phone or online. Our friendly team will listen to your needs and answer any questions about our NDIS services.

01

Build Your Plan

We'll work with you to understand your NDIS plan and create a personalised support schedule that fits your goals and lifestyle.

02

Start Your Support

Begin receiving quality care from our experienced team. We'll be with you every step, adjusting support as your needs evolve.

03
our team

Meet Our Team

Sarah Mitchell

Head of Support Coordination

Priya Sharma

Senior Occupational Therapist

James O'Connor

Community Programs Manager

Emily Chen

Clinical Lead — Speech Pathology

Client Feedback

Why Clients Love Us

"True Align has been incredible for our family. Their support coordinators took the time to understand my son's needs and connected us with the right therapists. The difference in his confidence and independence has been life-changing."

"After struggling with other providers, True Align was a breath of fresh air. Their team is genuinely caring and always goes above and beyond. My daily living support worker has become like family — reliable, respectful, and always positive."

"True Align helped me navigate the NDIS system when I felt completely overwhelmed. Their plan management is transparent and their communication is outstanding. I finally feel in control of my own support journey."

"The community participation program has been a game-changer for my daughter. She's made real friends, tried new activities, and her confidence has grown enormously. True Align genuinely cares about outcomes, not just ticking boxes."

Rebecca M.

Melbourne, Australia

David K.

Melbourne, Australia

Amanda L.

Melbourne, Australia

Michael T.

Melbourne, Australia
Trusted By 500+ Clients To Empower People In Need